Return Policy
- If you have changed your mind about the Goods or found the Goods at a lower price elsewhere, we may agree to accept a return of the Goods and offer you a replacement, exchange, or refund you the price (less the delivery costs, if any), provided that:
- the Goods are returned within 14 days of the date of delivery or collection, as the case may be; and
- the Goods are returned in the same condition as you received them, unused, in the original sealed packaging (if applicable), with all tags attached; and
- you provide a valid original invoice for the order; and
- the Goods are not subject to the exclusions listed in clause 2 below.
- The following Goods are not eligible for a refund or exchange:
- Gift Cards;
- Special order goods which have been specifically ordered for you and are not part of our normal range of goods;
- Respiratory protection goods, for hygiene and quality reasons.
- If we agree to refund you the Price, or any part of the Price, for any Goods returned or provide a credit, it may take up to 14 working days for the refund or credit to be issued.
- Any delivery costs of returning Goods to us must be paid by you.
- If we agree to replace or exchange Goods, the delivery costs (if any) of the replacement/exchange Goods must be paid by you.
- 20% Restocking Fee may apply depending on case.